How to Install and Configure OTRS (Ticketing Tool) on CentOS 7 / RHEL 7

8 Responses

  1. Carlos says:

    Endless thanks for you. Your article has been very useful for me


  2. Anubhab says:

    Thanks Pradeep. I very much needed the OTRS system for my internal organization work. Although I dont have CentOS, I will be able to make use of the post here.

  3. Vishal Vikram Singh says:

    Thanks for a wonderful step by step guide. I faced a problem in installing the modules using the following command string
    # yum install “perl(Crypt::Eksblowfish::Bcrypt)” “perl(DBD::Pg)” “perl(Encode::HanExtra)” “perl(JSON::XS)” “perl(Mail::IMAPClient)” “perl(Authen::NTLM)” “perl(ModPerl::Util)” “perl(Text::CSV_XS)” “perl(YAML::XS)” -y

    I tried using the alternative way but no success, however, OTRS still got installed

  4. Harikrishna says:

    Hi Pradeep,

    Really thank you allot for such a wonderful article.
    Can you create an article on the OTRS email configuration?

  5. Salah says:

    Really thank you a lot for such a wonderful job. It’s very useful article.

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